Yes, The Service Provider's accounts are set up on a prepay basis. The Service Provider's customers may decide to cancel their accounts at any time, however, they will get a full refund of the service only if the cancellation request is made within 30 days of purchasing of the account, according to our Money Back Guarantee Policy
Domain name registrations/transfers, service upgrades and web hosting plan renewals are treated as non-refundable services and cannot be cancelled or refunded after being activated upon customer request. The Customer will have the opportunity to transfer his/her domain away to another host.
